Contact Us
We're here to help 💜
Have a question about a Squishverse product, an order, delivery, return or refund? Send us a message and we'll be happy to help.
Email us
When contacting us about an existing order, please include your order number and the email address used at checkout so we can help you more quickly.
If an item has arrived damaged, faulty or incorrect, please include photographs where possible.
Orders fulfilled by our partners
Some Squishverse products may be dispatched by third-party suppliers or fulfilment partners. Squishverse remains your point of contact for purchases made through our store, so you do not need to contact the underlying supplier directly.
We aim to respond to customer enquiries as soon as reasonably possible.